Terms and Conditions – Mubeen HVAC Services
Welcome to Mubeen HVAC Services. These Terms and Conditions (“Terms”) govern your use of our website and the services provided by Mubeen HVAC Services (“we”, “us”, or “our”). By using our website or engaging with our services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Services Provided
Mubeen HVAC Services offers a range of services, including but not limited to, HVAC installation, repair, and maintenance, air conditioning services, refrigeration services, washing machine repairs, and more. All services are subject to availability and our technicians’ expertise.
2. Service Areas
We provide our services across Jeddah, including all areas: North Jeddah, South Jeddah, East Jeddah, West Jeddah, and Central Jeddah. Service availability may vary depending on location and demand.
3. Service Requests
To request our services, customers must contact us via phone, email, or our website contact form. A service appointment will be scheduled based on availability. Any modifications to your request must be communicated in advance.
4. Payment Terms
All services provided by Mubeen HVAC Services will be billed according to the agreed-upon pricing. Payments are due upon completion of the services unless otherwise agreed in writing. We accept various payment methods, including cash, credit/debit cards, and online payments.
5. Pricing and Fees
Our pricing is transparent and competitive, with no hidden fees. However, additional charges may apply for emergency services, overtime work, or services outside our regular business hours. All pricing details will be communicated before work begins.
6. Customer Responsibilities
Customers are responsible for providing clear access to the equipment or system requiring service. We recommend ensuring that all areas are accessible and safe for our technicians to perform their work efficiently. If additional work is required, we will notify you and seek your approval before proceeding.
7. Warranty and Guarantees
We provide a warranty on parts and labor for the services we perform. Specific warranty details will be provided during the service. The warranty is valid only if the service is used as intended and in accordance with the manufacturer’s instructions. It does not cover damage resulting from misuse or neglect.
8. Liability
While we strive to provide high-quality services, Mubeen HVAC Services is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the service in question, excluding any incidental damages.
9. Privacy and Data Protection
We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services or use our website. By using our services, you consent to the practices described in our Privacy Policy.
10. Service Availability
Our services are available during regular business hours, but we also offer emergency services. Service availability may be affected by factors such as weather, system availability, or technician availability. We will notify you promptly if there are any delays or changes to your scheduled service.
11. Modifications to Terms
Mubeen HVAC Services reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our services after such changes are posted constitutes your acceptance of the modified Terms.
12. Termination of Services
We reserve the right to suspend or terminate services if there is a breach of these Terms, non-payment of services, or if we are unable to perform services due to unforeseen circumstances. Customers will be notified of any termination of services.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in Jeddah, Saudi Arabia.
14. Contact Us
If you have any questions about these Terms and Conditions or our services, please contact us at:
Mubeen HVAC Services
Phone: +966548623504
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.